Privacy

PERSONAL INFORMATIONS

Aeneis may use your personal information to maintain contact with you and provide you with ongoing personalised service; communicate with you (via e-mail, post or otherwise) and provide you with promotional materials and additional information regarding our products, services, surveys, contests, promotions and special offer. As provided below, you may always choose not to receive promotional materials or marketing information. If you prefer not to receive promotional information from us, please let us know by writing to info@aeneis-paris.com

Your details will not be used by third party organisations for marketing. 

When you visit www.aeneis-paris.com we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse www.aeneis-paris.com, we collect information about the individual web pages or products that you view and what websites or search terms referred you to www.aeneis-paris.com. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on www.aeneis-paris.com, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

 Additionally, when you make a purchase or attempt to make a purchase we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, apple pay, PayPal), email address, and phone number. We refer to this information as “Order Information.”

We use the Order Information that we collect generally to fulfill any orders placed through www.aeneis-paris.com (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).   

Our websites, e-mail messages, and advertisements may use “cookies” and other technologies such as tracking, remarketing tags, and pixels based on context, e.g., a search query, a channel You are reading, or inferred interests. These technologies help us better understand user behavior, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information. We design and target advertising based on how You interact with our website. Our goal in these cases is to make Your experience with us more convenient and personal and provide you with better customer service. To limit ad tracking, you may opt-out by clicking on  this tool for (EU) or this tool for (USA) both of which are not directly affiliated with us. You may also use Your browser’s settings to disable cookies and other tracking tools. Please note that we will not be able to notify you of new releases and special promotions once cookies are disabled.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Squarespace to power our online store - you can read more about how Squarespace uses your Personal Information here:  https://www.squarespace.com/privacy.  We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

 

EUROPEAN CUSTOMER RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted.

 

DATA RETENTION

When you place an order through www.aeneis-paris.com we will maintain your Order Information for our records unless and until you ask us to delete this information.